4.8/5 · 482 public Fiverr reviews

PAKISTAN · REMOTE WORLDWIDE / 8+ YEARS EXPERIENCE / FIVERR VETTED PRO

USAMA AFZAL Shopify Developer · Ecommerce Specialist · AI Automation Builder

I build, optimize and automate digital businesses — from high-converting Shopify stores to AI voice agents and automation systems that run behind the scenes. Design, speed, conversion, SEO and automation, led by me personally, with the Website Prism team on larger builds.

  • Usually replies within a few hours
  • No sales call
  • If I'm not the right fit, I'll say so
900+
Projects delivered across Fiverr & Website Prism
550+
Shopify stores built since 2018
4.8/5
Fiverr rating across 482 public reviews, 456 five-star (95%)
8+
Years building & scaling digital businesses
Check it yourself: Fiverr profile ↗ Shopify Partner directory ↗ LinkedIn ↗ Website Prism ↗ Pakistan (UTC+5) · UK/EU hours & US mornings
What I Actually Do

Four disciplines, one lead who connects them.

Most developers hand you code. I look at the whole system — design, speed, findability and automation — because a store that looks good but loads slow, or ranks well but doesn't convert, is still losing you money.

01 / Ecommerce

Shopify Stores & Systems

Store builds, redesigns, migrations, theme development (Dawn, Horizon, Prestige, Motion, Wokiee), custom sections, B2B setups, subscriptions, bundles and upsell systems.

  • Store builds & redesignsFull setups on Dawn, Horizon, Prestige, Motion, Wokiee or a custom theme, structured around how your customers actually shop.
  • Custom sections & featuresLiquid and JavaScript for what no app does well: configurators, size guides, bundle builders, wholesale forms.
  • Migrations & upgradesMoves from WooCommerce, Wix or Magento to Online Store 2.0 with redirects so rankings and revenue hold.
Shopify 2.0LiquidShopify FlowRechargeB2B
Shopify development services
02 / Performance

Speed & Core Web Vitals

Real performance audits and fixes — not just claims of "fast." LCP, CLS and JS/CSS cleanup, app and script audits, mobile-first optimization for Shopify and WordPress.

Core Web VitalsLCP/CLSScript AuditsMobile Perf
Speed optimization services
03 / Growth

SEO & Conversion Rate Optimization

Technical SEO, structured data, product/collection SEO, and CRO across product pages, navigation, cart and checkout — built around real customer psychology, not guesswork.

Technical SEOGA4Product Page CROCart & Checkout
SEO & CRO services
04 / AI & Automation

Agentic AI & Business Automation

AI voice calling agents, chat agents, and backend automation that connect your store, CRM and messaging channels so fewer things need a human to run them.

  • AI Voice Calling AgentsInbound & outbound agents that answer calls, qualify leads and book appointments, built on Retell AI and Vapi.
  • Agentic AI Chat AgentsConnected to real store, order and CRM data so they resolve a customer's question, not just deflect it.
  • Backend Workflow Automationn8n and Zapier workflows moving data between Shopify, CRMs and messaging platforms.
Retell AIVapiTelnyxn8nZapierWhatsApp Cloud APIGoHighLevelShopify Flow
AI & automation services
Selected Work

Not just client work: platforms I built

Real sites you can open today. One is a company I co-founded, one is a platform built with my team at Website Prism, and one is the agent architecture I build for clients.

Screenshot of truefitsportswear.com: a custom sportswear manufacturer in Sialkot offering OEM, ODM and private label, with quote and sample buttons
Co-founded · Sportswear manufacturer, Sialkot

TRUE FIT Sportswear

I co-founded this Sialkot sportswear manufacturer and built its website: a 24-category catalog, quote and sample flows, and a public business-verification page.

  • RoleCo-founder
  • StackCustom PHP
  • ScopeQuote & sample flows
truefitsportswear.com →
Screenshot of washingloop.com: laundry and dry cleaning in Dubai with free pickup and delivery, per-item prices and a book-in-under-a-minute button
Website Prism build · On-demand laundry, Dubai

Washing Loop

A per-item order builder, booking without an account, WhatsApp and email confirmations and a points-and-referral rewards programme for a Dubai laundry service.

  • RoleDesign & build
  • StackPHP
  • ScopeOrder builder · rewards
washingloop.com →
Illustrative
  1. Caller or chat message
  2. Voice / chat agent
  3. n8n workflow
  4. CRM · WhatsApp · calendar
  5. Human hand-off

Retell AI · Vapi · n8n · WhatsApp Cloud API

Illustrative diagram of the architecture I build. It is not a client screenshot.

AI & Automation · Illustrative architecture

AI Voice & Chat Agents for Client Support

Voice and chat agents on Retell AI / Vapi, wired into CRM and WhatsApp through n8n workflows, with a clean hand-off to a human.

  • VoiceRetell / Vapi
  • Logicn8n
  • ChannelsWhatsApp Cloud API
AI & automation services
What Clients Say

482 public reviews. Eight of them, word for word.

Pulled straight from my public Fiverr profile, usernames and countries included, so you can check every one of them yourself.

4.8/5
482 public reviews on Fiverr
456 five-star (95%)26 other

Fiverr publishes the full star breakdown on the profile, including the 26 reviews below five stars.

Reviewers shown here are from

DKUSCAIT
Repeat client

“Great experience working with Usama. He delivered a well-structured, conversion-focused product page and was very responsive to feedback. The final result is much more professional and aligned with improving sales performance.”

gaetan_gillesCACanada · Shopify gig

“It was fast and great work. Afzal is a great person to work with — impressed and highly recommend his work and honesty.”

evahanifiUSUnited States · Speed Optimization gig

“Enjoyed working with Usama, who was responsive, flexible, and enjoyable to work with.”

joe_randelUSUnited States · Wix gig
Repeat client

“Great job as always.”

jjennaroUSUnited States · WordPress gig

“It was a pleasure working with Usama. I am very satisfied with the communication, the final results and the expertise in this field. Looking forward to future collaborations.”

bykhatera1_DKDenmark · Shopify gig

“Un grande professionista, veramente preparato nel suo lavoro, attento ai dettagli, molto professionale e sempre disponibile. La sua esperienza è stata fondamentale per la crescita del progetto.”

Translated from Italian: “A great professional, truly skilled, detail-oriented and always available. His experience was essential for the project's growth.”

enzo_meloniITItaly · Shopify gig

“I hired the seller to customize/develop my Shopify website with a theme I purchased. The seller did a great job listening to my instructions and feedback, and offered revisions until I was satisfied.”

mmashawUSUnited States · Shopify gig
Ended early · refund handled

“Professional and understanding throughout the process. Although we didn't complete the full project, he handled the refund quickly and respectfully. I appreciate the smooth communication and integrity.”

hlislv33USUnited States · Shopify gig
How We Start

A process for business owners, not just developers.

Most clients don't arrive with a technical spec — they arrive with a problem. Three steps turn that into a plan, a price and a start date.

01

I reply within a day

Usually with a couple of questions and a first read on what's going on — if you've sent a URL, I'll have looked at it.

02

Quick call or WhatsApp thread

Fifteen minutes is normally enough to agree on scope. No pitch deck, no pressure — if I'm not the right fit, I'll say so.

03

Plan, price, start

You get a prioritized plan and a fixed or hourly price in plain language. Work starts as soon as you say go.

  1. Understand
  2. Diagnose
  3. Plan
  4. Build
  5. Optimize
  6. Support
What I commit to
  • Duplicate theme, live store keeps sellingShopify work happens on an unpublished copy of your theme, so your store keeps selling while I build.
  • Scope and price agreed firstA prioritized plan and a fixed or hourly price in plain language, before any work starts.
  • Before/after numbers, not claimsSpeed work comes with a measured before/after on LCP, INP, CLS, page weight and request count.
  • Still reachable after launchClients come back months later with a quick question. I answer it.
The Honest Part

Things I've learned building for real businesses

01

A beautiful store doesn't guarantee sales. It has to be fast, clear and easy to buy from.

02

Speed is a conversion problem before it's a technical metric. Nobody buys from a page they gave up waiting on.

03

The best solution isn't always the most complicated one — sometimes it's the one that ships this week.

EcommerceShopify / Shopify Plus · Liquid · WooCommerce · Magento
WebsitesWordPress + Elementor · Wix / Wix Studio · Webflow · HTML / CSS / JS
AI & AutomationRetell AI / Vapi · AI Agents & Chatbots · n8n / Zapier · WhatsApp Cloud API
Infra & AnalyticsVercel / Cloudflare · GA4 / Search Console · APIs & Webhooks · Figma
About Me

Full-stack developer, AI automation engineer, and the person who stays after launch.

I'm Usama — a Full Stack Developer, AI Automation Engineer and Digital Growth Strategist with 8+ years of experience building scalable web applications, AI-powered business automation, ecommerce platforms and high-converting marketing systems. I specialize in Shopify, WordPress, custom web applications, AI agents, workflow automation and API integrations, and I've worked with clients across the USA, UK, Canada, Europe, the Middle East and New Zealand.

I've delivered 900+ projects since 2018, including 550+ Shopify stores, and hold a 4.8/5 rating across 482 Fiverr reviews (456 of them five-star) as a Fiverr Vetted Pro. I founded Website Prism in 2020 and I'm based in Pakistan (UTC+5), which puts my working day across UK and European business hours and US mornings. Every project is led by me personally, with the Website Prism team on larger builds.

Who's Behind This

Standing you can check yourself

Standing & background

  • Fiverr Vetted Pro4.8/5 · 482 public reviews
    Verify ↗
  • Shopify PartnerListed in the Shopify Partner directory
    Verify ↗
  • Founder, Website PrismAgency since 2020 · 700+ of the 900+ projects
    Visit ↗
  • LinkedIn8+ years: WordPress 2017 · Shopify 2018 · agency 2020
    Open ↗

Certifications · issuer · year

Google CloudAI Automation2026
OpenAIAI Automation2026
MetaCertified Digital Marketing Associate2025
ShopifyPartner Academy2025
GoogleAnalytics (GA4)2025
GoogleSearch Console2025
SEMrushTechnical SEO2024
ResumeDownload CV (PDF)
From the Blog

Long-form guides, not marketing copy

Specific write-ups on the things clients actually ask about — speed, cost, platform choice and AI agents.

Questions Clients Ask

Straight answers, before you message me

Still unsure? Send me the store URL and what's bothering you. I'll look before I reply.

Message on WhatsApp (opens in a new tab)
How quickly do you reply?

WhatsApp usually within a few hours during my working day; the contact form within one working day. I'm based in Pakistan (UTC+5), so my day overlaps UK and European business hours, US mornings and Australian afternoons.

Can you fix or customize a Shopify store I already have?

Yes — most of my Shopify work starts with an existing store. That covers theme fixes, custom sections, product-page and cart changes, app cleanups, migrations to Online Store 2.0 and anything a stock theme can't do out of the box. Send me the store URL and what's bothering you, and I'll tell you what it takes.

How do you charge?

Fixed price for defined projects, hourly for ongoing or open-ended work. My public Fiverr hourly rate is $30/hr. You can hire me directly here or through Fiverr — the work and the person are the same.

How do you speed up a Shopify store?

I start with a real audit — Lighthouse, PageSpeed Insights and Chrome UX Report field data — then fix what actually moves the numbers: oversized images and the LCP element, render-blocking and unused JavaScript/CSS, leftover code from uninstalled apps, third-party scripts, layout shift, and theme-level Liquid inefficiencies. You get a before/after report, not just a claim that it's "faster." Read the full speed checklist →

What can an AI voice agent actually do for my business?

Answer inbound calls 24/7, qualify leads with the questions your team would ask, book appointments into your calendar, take orders or support requests, and hand off to a human when it should. Outbound agents can run follow-ups, reminders and reactivation calls. They're built on Retell AI or Vapi with telephony through Telnyx or Twilio, and every call is transcribed and logged to your CRM. Read the full breakdown of what these agents can and can't do →

Do you work with clients in the USA, UK, Canada and Europe?

Yes — most of my clients are in the USA, UK, Canada, Europe, the Middle East and New Zealand. I'm based in Pakistan (UTC+5), so my working day overlaps UK and European business hours and US mornings, and I stay reachable on WhatsApp. See the full UK & Canada hiring guide →

Usama AfzalShopify developer · AI automation builder
Get In Touch

Not sure what's wrong? Send me the URL — I'll look first.

Message me on WhatsApp — I usually reply within a few hours. No sales call, no pitch deck. If I'm not the right fit, I'll say so.

01I replyWithin a day, usually a few hours on WhatsApp, with a first read of your store if you sent a URL.
02Quick chatA call or WhatsApp thread to agree scope. If I'm not the right fit, I'll say so.
03Plan, price, startA prioritized plan and a fixed or hourly price, in plain language.
Message Usama Afzal on WhatsApp+92 318 7268200 Send a detailed brief
WhatsAppusually within a few hours
Contact formwithin one working day
Time zoneUTC+5 · UK/EU hours, US mornings